Shipping and turnaround times will vary due to seasonal demands and quantities ordered. Please check the listing for the current turnaround times.
Once your item(s) has been made, packaged, and shipped, you will receive tracking information sent to your email. Please do not message us about when your item will ship, unless the stated turnaround time has passed. This disrupts production times. Once your item has been placed in the hands of the shipping carrier, it is no longer under our control. Please understand that the time that it takes for us to make and ship your item is in addition to the time it takes for the shipping carrier to get the item to you.
Once orders are received, please examine carefully and notify us within 48 hours of receipt if there are any problems with your order. We will not accept any returns or exchanges after the 48 hours has expired. Any damage or issues with your piece that occur after you have received it are your responsibility.
Many or our items are made of wood and the life of that item will be determined by the environmental conditions of where it is housed. This may vary greatly depending upon care, placement, and environment utilized by purchaser and is not the responsibility of Pippa Blu Designs. There are no warranties with our items. Your item should arrive in perfect condition, but please let us know within 48 hours if there has been any damage sustained during transit. Once received, the lifespan of your piece is no longer the responsibility of Pippa Blu Designs. To prolong the life of your door hanger, we recommend you apply a weather-protective sealer periodically. Differing climates and product placement will be factors in determining the frequency in which you will need to apply extra applications of sealer.
Door Hangers, Wooden Signs, and other items are made by hand. There may be slight variations in painting, colors, ribbons and may be different from the example pictured. Our signs are made from real wood, which means you may see wood knots, crevices, and other imperfections. We do not consider these to be defects, rather this is what adds character to every piece and makes every piece unique.
Door Hangers, Wreaths, and Signs are intended to be used on a covered porch or indoors and not in direct weather (including but not limited to damp conditions, humidity, rain, snow, wind, extreme cold, heat or sunlight). Exposure to elements may damage and decrease the life time of your piece. Please be aware that doors with a glass storm door, may receive extreme heat conditions and unusually high temperatures due to the sunlight on the glass. We are not responsible for damage and aging caused to your door hanger.
For signs, wreaths, and door hangers containing velcro: The velcro is attached with an industrial strength adhesive that may melt in extreme heat. Doors that have a glass storm door that receive direct sunlight often reach temperatures that are not suitable for this piece. We are not responsible for Door Hangers purchased that are damaged due to exposure to the elements.